Contact Us

Is there a problem? Don’t hesitate to contact us.
*Most emails will be responded to within 1 business day.
Customer Service – Opening Hours:
Monday to Friday 9:00 am to 5:00 pm
Saturday 10:00 to 6:00
Sunday 10:00 to 6:00
Frequently asked questions:
Q: How long does it take to receive my package?
A: Please note that it takes an average of 1 to 3 business days to complete your order before shipping. Rest assured, we will make every effort to get your order to you as quickly as possible! Once your order has been shipped, estimated delivery time is 7 to 15 business days, depending on your country. Please consider any holidays that may affect delivery times.
Q: What is the company’s return policy?
A: We will replace all defective equipment with new items 30 days after the goods arrive. For more information, click here.
Q: How can I contact you about my order?
A: You can contact us via email at support@pneuso.shop or directly respond to any notifications you receive regarding your order, shipping notification, or delivery notification email.